This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects You. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

This privacy notice tells you what to expect us to do with your personal information.

1. Contact details
2. What information we collect, use, and why
3. Lawful bases and data protection rights
4. Where we get personal information from
5. How long we keep information
6. Who we share information with
7. How to complain

Contact details

Email info@haempath.co.uk
Registered name: Haempath Services Limited

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

1. Names and contact details
2. Occupation
3. Payment details (including card or bank information for transfers and direct debits)
4. Usage data (including information about how you interact with and use our website, products and services)
5. Information relating to compliments or complaints
6. Records of meetings
7. Website user information

We collect or use the following personal information for information updates or marketing purposes:

1. Names and contact details
2. Marketing preferences
3. Purchase or account history We collect or use the following personal information for research or archiving purposes:
4. Names and contact details
5. Purchase or client account history
6. IP addresses

We collect or use the following personal information to comply with legal requirements:

1. Name
2. Contact information
3. Any other personal information required to comply with legal obligations

We collect or use the following personal information for dealing with queries, complaints or claims:

1. Names and contact details
2. Payment details
3. Purchase or service history

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

1. Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
2. Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
3. Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
4. Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
5. Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
6. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
7. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients, for information updates or marketing purposes, for research or archiving purposes, to comply with legal requirements and for dealing with queries, complaints or claims is:

1. Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

1. Directly from you

How long we keep information

Leeds Lymphoma Course will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Who we share information with

Others we share personal information with

1. Professional or legal advisors
2. Professional consultants

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint